Im checking one folder that has files added to it almost daily on c. Western digital my book troubleshooting, repair, and service manuals. My book duo desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. A usb typec port with all cables included makes it universally compatible supports. Find low everyday prices and buy online for delivery or instore pickup. Western digital my book live duo quick install manual pdf. View online or download western digital wd5000e032 my book pro user manual. Please make sure that your wd my book external hard drive can be recognized by your computer.
Page 1 page 2 about your wd product page 3 page 4 page 5 5. Windows 10 cannot access my book live with file browser my book live. Smartware pro is compatible with popular wd products such as my passport and elements portable hard drives, nas devices such as my book live, or other external storage devices. My book not backing up what its supposed to wd software. Western digital told me to go to the ms app store and select wd my cloud mobile app and load it to my surface pro tablet. Apr 02, 2020 discovers and connects to western digital drives on a network. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer.
On a separate pc using windows 10 it works fine discussion in windows 10 drivers and hardware started by billhowell2, aug 19, 2018. Dec 27, 2016 i have a wd ultra my passport external hard drive and had originally configured it to my macbook pro, but i just received the surface pro 4 as a gift and im trying to use the external hard drive with this device. Im checking one folder that has files added to it almost. Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Available in various editions from essential, to premium to world edition. The my book duo drive has massive capacity for storing photos, videos, documents and music. Set a personalized password to activate hardware encryption and data protection. Western digital wd5000e032 my book pro pdf user manuals.
How to fix wd my passport access denied in windows 1087. Are you facing a hopeless situation that your wd external hard drive becomes very slow to open files or boot the operating system. Looking at wd software pro, backup tab, i see files on my c. Apr 16, 20 the software also provides users with the ability to restore or retrieve backedup data. My passport external hard drive microsoft community. Wd my book world edition white solved windows 10 forums. Raid0 mode provides superfast performance with up to 360mbs 2 sequential read speeds using the usb typec port. Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. Disconnect all other external drives from the computer except one my book or my passport. With windows 10 i went to settings, devices, connected devices, add a device. It comes with all the software you need to help protect your data.
I did that and restarted the pc and plugged the drive back in. Western digital my book live software configuration and use. Wd my book world edition white after building a pc with win 10, ive not had my wd my book world edition used for a good while, decided to plug it in and install the drivers etc. Wd discovery can also be used to manage your drive with wd drive utilities. Wd discovery software with wd backup, wd security and wd drives utilities. Once extracted, doubleclick on the file named wdfirmwareupdater. I want to access the documents that are stored on the my book external cloud drive. A line of external hard drives by western digital, styled after hardbound books. Drive format my book live duo is a dualdrive system. How to log into windows 7 if you forgot your password without cd or software. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. The software also provides users with the ability to restore or retrieve backedup data. Summary of contents for western digital my book live duo. Western digital my book 8tb and my passport 4tb external hdds.
My book western digital speichern western digital store. Jan 16, 2020 the third thing is wd my book software. Discovers and connects to western digital drives on a network. Aug 10, 2018 how to remove auto unlock drive for this user external drive western digital. Featuring thunderbolt 2 connectivity, the wd my book pro is designed for pro users looking for a speedy, yet efficient way, to manage huge amounts of digital content, as it can hold upwards of 12tb in raw capacity. I wanted to see if there were any firmware updates for my my book live and saw where i needed to download and use the wd firmware updater software now. Western digital my book live software configuration and. Cannot run backup to wd my book after installing 360 v 5. Ive checked my wd my book for an issues and its running fine and was running great until i updated my norton. I can log into my book live, but when i go to file explorer my book live doesnt appear.
If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. I have a wd ultra my passport external hard drive and had originally configured it to my macbook pro, but i just received the surface pro 4 as a gift and im trying to use the external hard drive with this device. Automatic backup software wd smartware pro automatic backup software works quietly in the background to help protect your data using minimal pc resources. I saw a post about getting the wd app, and i did that, but it doesnt recognize my device, or at least it is not detecting it. Working in conjunction with the western digital software, the leds act as an. But looking at my book using windows exploring, those files are not present. Unable to find western digital my cloud app on surface pro.
Jan, 2020 the following wd my book data recovery guide is done with recoverit data recovery for windows. It comes with some western digital software that you can use, or. Once the update is complete the led will return to the normal on state. The wd discovery tool is used to discover wd drives on the network, and to create mapped network drives from their share folders the wd discovery software will not work with the older my. Nov 17, 2016 looking at wd software pro, backup tab, i see files on my c. We delete comments that violate our policy, which we encourage you to read. This update does not work on my book for mac, my passport for mac or my book studio. Wd smartware software updater is designed to provide you with the latest version of the backup software you can use with your western digital my book external hard drive. For windows, go to the start menu and select windows update.
Find solutions to fix the slow wd external hard drive in this post, and let easeus data recovery wizard help with file recovery. My book desktop storage is optimized for the fastest possible data transfer rates. How to fix a slow wd external hard drive without losing. Jun 14, 2019 wd smartware is a freeware software app filed under backup software and made available by western digital for windows.
Obviously, it is because that it has the booklike appearance. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to. My cloud home functionality is available only on 64 bit operating systems. Plugged it into a switch and its not being recognised at all, even downloaded the wd cd with the drivers and the detection tool doesnt see it either. I did that and the software will not go past a window that says all usb devices except keyboard and mouse need to be disconnected. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. Easy to use my book desktop storage is ready to use out of the box so you can start transferring files, saving your memories and backing up right away. Western digital my book essential free downloads and.
Password protection with hardware encryption the my book devices builtin 256bit aes hardware encryption with wd security software helps keep your content private and safe. For mac, go to the apple menu and select software update. Everytime i try to run the backup program norton stops and states that there is a problem. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. The gtechnology gdrive with thunderbolt 8tb betters the my book 8tb consistently even over the formers nonuasp usb 3. Connecting to wd my book live discus and support connecting to wd my book live in windows 10 drivers and hardware to solve the problem. The following wd my book data recovery guide is done with recoverit data recovery for windows. The last one is the quick install guide and user manual. Jede volle stunde, 24 stunden pro tag, 7 tage pro woche. I have been using mybooklive with windows 7 and had no issue.
The 5tb my passport was a tad faster than the adata for writes and little more than a tad. Wd smartware is a freeware software app filed under backup software and made available by western digital for windows. The 8tb version of the western digital my book is a deep well of affordable storage for your photos, music, videos, and more. Feb 27, 2015 wd smartware software updater is designed to provide you with the latest version of the backup software you can use with your western digital my book external hard drive. My book duo user manual about your wd storage device 2 select the scheduled backup option to automatically back up your files at specified intervals. Western digital my book live software configuration and use hardwareanalisis. Sep 22, 2015 the wd my book pro is the companys latest highperformance dualdrive storage raid storage system to hit the market. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the wd smar tware pro software. Preinstalled on the my book duo is the wd discovery tool that allows for the downloading and installing of wd.
The wd discovery tool is used to discover wd drives on the network, and to create mapped network drives from their share folders. How to remove auto unlock drive for this user external drive western digital. Cloud backup with dropboxeasily save a second copy of your files to your dropbox cloud account using the. My book live firmware update my book live wd community. The my book duo drive comes with 256bit aes hardware encryption with wd security software built in to help keep private content secure. If your product is not listed above, please visit the product page.
Question is the included software on cd or on the hard drive itself. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. The software is decent, and has a rather small footprint. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files remain secure. Mar 07, 2019 i wanted to see if there were any firmware updates for my my book live and saw where i needed to download and use the wd firmware updater software now. All your threads helps a lot so i would like to share my solution as well. Find solutions to fix the slow wd external hard drive in this post, and let easeus data recovery wizard help with file recovery if the slow drive threatens your important data. I will be eternally grateful to anyone who can help me. It comes with all the software you need to help protect your data, including wd backup and wd security software and is compatible with apple time machine. The wd discovery software will not work with the older my book world blue rings network drive. I had same problem for a week and i found my own solution.
It comes with some western digital software that you can use, or ignore. After it was recognized by my surface book and software was installed, i opened the wd app. If you have a mac, you can get mac version to follow similar steps to recover your lost data from wd my book external hard drive. The wd my book pro is the companys latest highperformance dualdrive storage raid storage system to hit the market. My book duo western digital speichern western digital store. The my passport wireless will boot up, then will start flashing a white led while the update is happening.
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